Accessibility Statement

Serenity Stays is committed to ensuring digital accessibility for all individuals, including those with disabilities. We believe everyone should have equal access to our website and its content. Our goal is to provide a website that is both user-friendly and accessible, adhering to accessibility standards and best practices.

Our Commitment to Accessibility

We are continuously working to improve the accessibility of our website to ensure we provide equal opportunities for all users. We strive to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a widely recognized international standard for accessibility. These guidelines outline how to make web content more accessible for people with disabilities. Our efforts include ongoing reviews of our website and regular testing by both automated tools and manual assessments.

Accessibility Features Implemented

To ensure our website is accessible to as many people as possible, we have implemented the following features:

  • Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies such as screen readers to understand and navigate our website.
  • Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that conveys the content and function of the image to users who cannot see them. This helps users of screen readers understand the context of the images.
  • Keyboard Navigation: Our website can be fully navigated using a keyboard, providing accessibility for users who cannot use a mouse or other pointing device.
  • Color Contrast: We have ensured sufficient color contrast between text and background colors to make our content readable for users with low vision or color blindness.
  • Resizable Text: Users can easily resize the text on our website using their browser settings without losing content or functionality.
  • Clear and Consistent Navigation: We have implemented a clear and consistent navigation structure to help users easily find the information they need.
  • Form Accessibility: All forms on our website are designed to be accessible, with proper labeling and instructions to assist users in completing them.
  • ARIA Attributes: We utilize ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of dynamic content and interactive elements, providing additional information to assistive technologies.
  • Video Captions and Transcripts: All videos on our website include captions and transcripts to make them accessible to users who are deaf or hard of hearing.

Supported Assistive Technologies

Our website is designed to be compatible with a range of assistive technologies, including:

  • Screen readers such as NVDA, JAWS, and VoiceOver
  • Speech recognition software such as Dragon NaturallySpeaking
  • Keyboard navigation
  • Screen magnification software

Ongoing Accessibility Efforts

We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:

  • Regularly auditing our website using automated accessibility testing tools
  • Conducting manual accessibility assessments with individuals with disabilities
  • Providing accessibility training to our web development and content creation teams
  • Staying up-to-date with the latest accessibility standards and best practices

Feedback and Contact Information

We value your feedback and are committed to addressing any accessibility issues you may encounter. If you have any questions, comments, or concerns about the accessibility of our website, please contact us using the information below:

Accessibility Coordinator: Eleanor Vance

Email: accessibility@serenitystays.com

Phone: (555) 987-6543

We will do our best to respond to your inquiry within 5 business days.

Conformance Status

This website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Accessibility Limitations

While we strive to make our website fully accessible, some limitations may exist. We are aware of the following potential accessibility limitations:

  • Some older documents may not be fully accessible. We are working to remediate or replace these documents as quickly as possible.
  • Third-party content or widgets may not be fully accessible. We will work with third-party vendors to improve the accessibility of their content.

Technical Specifications

Accessibility of Serenity Stays relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • ARIA

Assessment Approach

Serenity Stays assessed the accessibility of Serenity Stays by the following approaches:

  • Self-evaluation
  • External evaluation

Formal Complaints

We welcome your feedback on your experience with Serenity Stays. If you have any suggestions on how we can improve the accessibility of our website, please contact us at accessibility@serenitystays.com. We take your feedback seriously and will consider it as we continue to improve our website.

Date of Statement

This accessibility statement was last updated on October 26, 2023.